ReadMe

If you’re using a modem…

Connecting to the Internet

1.	To connect to the Internet, double-click on My computer, then double-click on Dial-up Networking.

2.	Double-click on U of MN PPP Connection.

3.	Type in your Internet ID and your Internet password.  If your computer has something other than your Internet ID in the field, delete it before typing in your ID.  Put a check in the box if you want to have the computer "remember" your password.  Leave the rest of the settings as they are.

4.	Click the Connect button.

Disconnecting from the Internet

Quitting e-mail and browser software does not disconnect you from the Internet.
 To disconnect, you can either

• double-click the dial-up icon in the status area of the taskbar and click Disconnect,

 or

• open My Computer, open the Dial-Up Networking folder, open the U of MN PPP
  Connection icon, and click the button that now says Disconnect.

Creating a shortcut

Currently, getting to your connection is a three-step process.  You have to open two windows and then double-click on the Connection icon.  To make this easier, you can make a shortcut to the connection and save this shortcut either on the desktop or in the Internet Kit folder.

1.	Double-click the My Computer icon.

2.	Open the Dial-Up Networking folder.

3.	Right-click U of MN PPP Connection icon and continue to hold down the mouse button as you drag the icon to the desktop.

4.	Release the mouse button when the icon is where you want it to be.

5.	From the menu, select Create Shortcut(s) here.

You will now be able to get connected by double-clicking this icon rather than having to dig through all those folders to get to the original.

If you have a direct (Ethernet) connection…

When you are set up for a direct (Ethernet) connection, you are connected to the Internet as soon as you turn on your computer.

What else do you need?

You’ve made your connection to the Internet and may use Internet software such as your Web browser.  To use e-mail software, however, you must also configure the e-mail software with your Internet ID and password.  Instructions are available by clicking on the name of the software you want to use.

Eudora Light

Labpop

Netscape 4.6

Outlook Express

Troubleshooting tips

For a complete collection of troubleshooting tips, open your Web browser and go to the Web site http://www.umn.edu/adcs.  Then select ADCS Knowledge Base at the bottom of the screen.

Modem connection problems:

If you don’t hear a dial tone, make sure

the phone line from the wall jack goes into the modem jack marked “line.”

the modem power supply is plugged in.

the cable from the modem to the computer is securely plugged in.

Tone vs. Pulse Dialing

If it still doesn’t work, make sure the phone type is set to “tone” rather than “pulse”.

Windows 95 only:

Open My Computer.

Open the Dial-up Networking folder.

Double-click the U of MN PPP Connection icon.

Click on the Dialing Properties button.

Next to Dial using, click the radio button next to Tone dial and click OK.

Windows 98 only:

Click here [image] to go to the Telephony Control Panel.

Next to Dial using:, select “Tone dial” and click OK.

Call Waiting

If you have Call Waiting set on your phone, you need to turn it off for the duration of your

modem session.

Windows 95 only:

Open My Computer.

Open the Dial-up Networking folder.

Double-click the U of MN PPP Connection icon.

Click on the Dialing Properties button.

Put a check in the box in front of To disable call waiting, dial:,

         and select *70 from the pull-down list.

Windows 98 only:

Click here [image] to go to the Telephone Control Panel.

Put a check next to To disable call waiting: and select *70, from the pull-down list., and click OK.

Outside 612 area code

If you are calling from an area outside the 612 area code:

Windows 95 only:

Open My Computer.

Open the Dial-up Networking folder.

Double-click the U of MN PPP Connection icon.

Put 612 in front of the phone number (i.e., 6126274250).

Windows 98 only:

Click here [image] to go to the Telephony Control Panel.

Click the Area Code Rules button.

In the lower part of the window, after Do not dial 1 for numbers with the following

area codes:, press the New button.

Type in 612 and press OK.

Press OK again.

Access denied?

Check your password.  Remember, passwords are case sensitive.  Is Caps Lock on?

Remember to distinguish between 0 (zero) and O (the capital letter ‘oh’), and between 1 (one) and l (the letter ‘el’).

If these tips don’t help, and you can’t find your problem answered in the ADCS Knowledge Base at http://www.umn.edu/adcs, call or visit the Computer HelpLines.

Gopherville

Drop by this Housing and Residential Life Web site to chat with other students, staff, and faculty.
You can head for one of the many graphical chat rooms or learn about online chat before joining in.

To get the software you’ll need, follow the instructions above for a Custom installation and select
Client for accessing Gopherville from the list of options.


username

Internet ID and Password

When you dial into the University of Minnesota’s modem pool, you must be authenticated to get access.  This is done by using your e-mail username (Internet ID) and password.

Username (Internet ID):

If you are a student, your Internet ID is the first four letters of your last name followed by a four-digit number (e.g., ande7654).  If your last name has fewer than four letters, Xs are filled in (e.g., luxx0989).

If you are faculty or staff, your Internet ID is the first five letters of your last name followed by a three-digit number (e.g., ander654).  If your last name has fewer than five letters, Xs are filled in (e.g., luxxx98).

Your department may have given you an e-mail account on its departmental server.  You cannot use the username and password for a departmental server for modem access.

Password:

Your password provides security for your account.  It should be something you will remember but no-one else can guess.

Rules for passwords:

Must be 6-8 characters long.

Must contain both letters and numbers.

Cannot contain blanks, punctuation, or special characters.

Cannot be the same as your username (Internet ID).

Passwords are case-sensitive:  Big45rip is a different password from big45rip.

If you have never used this account before…

…or you don’t know your password…

New faculty and staff are sent a letter telling them their Internet ID (username) and password.  If you didn't get, or can't find, your letter, call the Computer HelpLine and request that they set a new password for your account. As a precaution, they will ask you a few questions for identification purposes.

Students are given accounts when they enroll or register for classes. The accounts, however, cannot be used until the student activates the account by setting up an initial password. This can be done at any of the Student Computer Facilities or the Computer HelpLines.

If you forget your password…

Students can go to a Computer HelpLine or a Student Computer Facility to have a new password set for their account.

Faculty and staff can call the Computer HelpLine at 612-626-4276 for assistance.


eudora

Eudora Light
for Windows 3.1 / 95 / 98 / NT

1.	Start Eudora Light  If you have not configured yet, the Options window will open automatically.  Otherwise, under the Tools menu, choose Options.

2.	In the Options window, if the Getting Started icon to the left is not selected, select it.

3.	Fill in the following boxes:

•	POP Account:  type in username@username.email.umn.edu

•	Real Name:  type in your real name

•	Connection Method:  select the Winsock (Network, PPP, SLIP) circle

4.	Select the Personal Info icon.

•	Both the POP Account box and the Real Name box should be filled in.

5.	Select the Sending Mail icon.

•	SMTP Server box:  type in smtp-gw.tc.umn.edu

6.	Click on OK.

Note:  Most menu commands listed here are also available using buttons.

Check the Help files for more information.

Entering a Password and Retrieving New Messages

To begin using the Eudora email program, select File / Check Mail.

1.	Type your password in the box.  The letters are displayed as x’s for security purposes.

2.	Click the OK button.  Eudora will then check your mail.

3.	A window will appear notifying you of new mail.  You will then see a list of all the mail in your “In mailbox.”

4.	To read a message, double-click on it.  To read other messages, close the current message and double-click on another one, or use the Open Previous Message or Open Next Message buttons.

Creating a New Message

A new message can be created by one of two ways.

1.	Select Message / New Message.

2.	Type an email address in the To field.  Separate multiple addresses with commas.

3.	Press [tab] to advance to the Subject field.  Type in the subject of your message.

4.	Press [tab] to advance to the body of the message.

To save your message at any time before sending it, select File / Save.  Your message will be saved in the Out Mailbox.  You can continue writing the message, or close it and come back to it later.

Sending a Message

Once a message is composed, click on the Send button.

Replying to a Message

1.	Select or open the message to which you want to reply.

2.	Select Reply from the Message menu.

3.	Eudora automatically completes the To, Subject and Body fields using the information from the original message.  Each line from the original message is preceded by a “>” marker.  This is to distinguish your text from the text you’re replying to.

4.	Remove the parts of the original text you don’t need to include and add your own text.

5.	When you’re finished, click on the Send button.

Forwarding a Message

1.	Select or open the message you want to forward.

2.	Select Message / Forward

3.	The cursor moves to the To field, where you fill in the address(es) where you want the message to go.

4.	When you’re finished, click on the Send button.

Deleting a Message

Select or open the message you wish to delete, then select Message / Delete.

Attaching a Document to a Message

1.	With a message window open, select Attach Document… from the Message menu.

2.	Select the document you wish to send.

3.	Click on the Attach button.

Receiving an Attached Document

1.	Open the message containing the attached document.

2.	Double-click on the name of the attached file.

Creating Signatures

1.	Under the Tools menu, select Signatures.

2.	There is the option to create a standard signature and an alternate signature.

3.	A window will be displayed to type in your signature text.

4.	Select File / Save and close the window.

Using Your Signature

There is a pull down menu located above the To field in a new message box.  Choose which signature file you would like to enclose at the end of the message.  By default, the Standard signature is used.

Changing Your Password

1.	Select Change Password… from the Special menu.  The password dialog box appears.

2.	Enter your current password and click on the OK button.  Another dialog box appears, asking for your new password.

3.	Enter your new password and click on the OK button.  To verify the change, Eudora will ask you to enter the new password a second time and click on the OK button.

A password must be 6-8 characters long and must contain both letters and numbers.  It also cannot include punctuation characters or spaces, and is case sensitive.

Creating a New Mailbox to Archive your Messages

1.	Select Mailbox / New.  A dialog box is displayed asking you to enter the name of the new mailbox.

2.	Enter a name.  It can be up to 27 characters long and can contain any character except colons.

3.	If you wish to further organize your mailboxes, select Tools / View Mailboxes and press the F1 key for help.  Then select Work with Mailboxes.

Creating an Address Book Entry

The address book is where you keep information about individuals that you correspond with.  Each entry into the Address Book includes a nickname for a person, their full email address, real name and any notes.  You can also put nicknames on the Recipient List and to address a new message.

1.	Select Tools / Address Book.

2.	Click on the New button.  A dialog box is displayed prompting you for the nickname.

3.	Type in the new nickname in the text field (e.g., John_Doe).

4.	Check the Put It On the Recipient List option.

5.	Click the OK button.

6.	In the Address field, type the full email address.

7.	Select Save from the File menu and save your new Address Book entry.

Using your Address Book Entries

To send a message to someone in your address book, select Message / New Message To, then pick the nickname from the list.


labpop

LAB POPmail

Most Public Computing Facilities should have versions of POPmail for the lab installed on their machines.  If you have difficulty locating the program, ask for assistance from the lab attendant.

Configuring Lab POPmail 1. Double-click on the Labpop icon.   The Enter User Information screen appears. 2. In the field after Your full name: enter your name.   Example:  Jimmy Jones.   Press Tab or use the mouse to move between fields.
3.	After Mail account: enter your Internet account information in the format

InternetID@InternetID.email.umn.edu

4.	After Password: enter your password.  Make certain that you replicate UPPER and lower cases (check the Caps Lock key!)

5.	Click on the OK button, or hit the Enter key.

If you have made a mistake in entering any information,  Labpop will return you to the Enter User Information screen and notify you that some of the information is incorrect.

Retrieving Messages

Lab POPmail will automatically check for messages after you have entered your user information and clicked OK.  However, if you’ve reset your E-mail information or if you think you might have received messages since Lab POPmail first checked, you can click the Get button to retrieve any new messages.

To read the messages, double-click on them from within the Messages window.

Sending Messages 1. Click once on the New button to open the New Letter window. 2. Click once in the To: field (or hit Tab).  Type the e-mail addresses of the intended recipients in this field.  If you have more than one recipient, be sure to put a comma and a space between addresses.  The recipients entered in this field are the primary recipients.  3. Press Tab, or click in the CC: field.  CC stands for carbon copy.  Enter the e-mail addresses of any people whom you would like to receive additional copies of the e-mail.  4. Press Tab, or click in the BCC: field.  BCC stands for blind carbon copy.  Anyone whose e-mail address is entered in this field will receive a copy of the message without the other recipients’ knowledge.
5.	Press Tab, or click in the Subject: field.  Enter the subject of your message here.

6.	Press Tab or click in the Message field (the large field at the bottom of the screen).  Type your message here.

7.	Click the Send button to send the message.

Deleting Messages

Messages are deleted from within the Messages window.

1.	Find the message you want to delete in the message list box and click on it to select it.

2.	Click the Shred button to delete the message.

IMPORTANT: When you are finished, open the File menu and select Exit.


netscape

Netscape Communicator 4.6 Mail

for Windows 95/98/NT

1.	Open Netscape Communicator and select Edit / Preferences.

2.	Open the Mail & Newsgroups section.

3.	Select Identity.

•	Your Name:  type your full name, which will then appear at the top of each message you send.

•	Email Address:  type InternetID@tc.umn.edu [for example, smit1234@tc.umn.edu]

4.	Select Mail Servers.

•	Incoming Mail Server: type InternetID.email.umn.edu [for example, smit1234.email.umn.edu] and click Add.

•	Outgoing Mail (SMTP) Server: type smtp-gw.tc.umn.edu

5.	Select Newsgroup Servers

•	Enter news.tc.umn.edu and click the Add button.

6.	Click on the OK button.

Check the Help files for more information.

Retrieving Messages

Select Communicator / Messenger.  Click on the Get Msg button and enter your password if asked.

Viewing Messages

Double click on a message to view it.

When you are finished, click on the Close box.

Sending Messages

1.	Click on the New Msg button to open the Composition window.

2.	In the To box, type in the email address of the person to whom you are sending a message.  To send messages to multiple addresses, press the Enter key to open a new line for each address.

3.	Press Tab or click in the Subject box.  Type the subject of your message.

4.	Press Tab or click in the large message box to type the message.

5.	Click on the Send button to send the message.

Replying to a Message

Replying to a message is sending a return message to the original sender.  Select the message and click on the Reply button.  The address of the original sender is automatically put in the To box.  Text can be added or deleted in the newly created message.

Forwarding a Message

To pass a received message on to another person, select the message, click on the Forward button, and put an address in the To box. Text can be added or deleted in the newly created message.

Deleting a Message

1.	Select the message you wish to delete in the message list box by clicking on it to highlight it.

2.	Click on the Delete button.  This sends the message to the Trash folder.

3.	To permanently delete messages from the Trash folder, select File / Empty Trash Folder.

Printing a Message

Select the message you want to print and click on the Print button.

Creating a Signature

1.	Select Communicator / Composer, and type in what you want for a signature file.

2.	Select File / Save As…  Name it Signature, and save as type: Text (*.txt).  Remember where it is!
Close Composer without saving changes.

3.	Select Edit / Preferences… / Mail & Groups / Identity.

4.	In the window, next to Signature file, click on the Choose… button.

5.	Navigate around until you find your signature file and open it.

6.	Click OK.

Address Book

Creating an address book

You can create your own personal Address Book by selecting Communicator / Address Book.  Click on the New Card button for a single email address entry or use the New List button for groups or lists of email addresses.

Using the address book

In a Composition window, in the To box, type the Name assigned in the Address Book; or click on the Address button, select the name from the list, and click OK.

Deleting an address from the address book

To delete addresses from the Address Book, select the address you wish to delete and click on the Delete button.

Enclosing a File

You can attach or enclose a file to an outgoing message while in the Composition window.

1.	Click on the Attach button, then choose File.

2.	In the dialog that appears, select the file you want to attach and click Open.

Viewing an Enclosed File

Click the paper clip icon in the message header of any message containing an attachment.  A viewing window will open below the text message.  Double-click on the icon that appears to view the enclosed file.  You may be asked to save the file first.

Archive Folders

You can save messages in different, named folders.

Creating an archive folder

Select File / New Folder and give it a name.  By default, it will show up on the left under Local Mail.

Saving messages to archive folders

To save a message in an archive folder, simply drag the message into the folder.

Viewing saved messages in archived folders

Double-click on a folder to view the messages saved there.

To return to your main message index, double-click on Inbox.


outlook

Outlook Express
for Windows 95 / 98 / NT

1. 	The first time you run Outlook Express, the Internet Connection Wizard will automatically start up.  Otherwise, under the Tools menu, choose Accounts, click on the Mail tab, select Add, and then select Mail (this will activate the Internet Connection Wizard).

2. 	Enter your name as you would like it to appear in the From field of the outgoing message.  Click on Next.

3. 	Enter your email address: type in username@tc.umn.edu [for example, smit1234@tc.umn.edu] and click on Next.

4. 	Fill in the following information:

•	Select the incoming mail server type:  POP3

•	Enter incoming mail server: type in username.email.umn.edu [for example, smit1234.email.umn.edu]

•	Enter mail (SMTP) server: type in smtp-gw.tc.umn.edu

•	Click on Next.

5. 	Fill in the following information:

•	Select "Log on using:"

•	Enter POP account name: type in username

•	Enter your password.

•	Click on Next.

6. 	Choose a "friendly name" for these account settings, such as "My U of MN Account." Click on Next.

7. 	Select connection type:

•	If you are using a modem , select "Connect using my phone line."

•	If you are using ethernet, select "Connect using my local area network."

•	Click on Next.

8. 	Click on Finished.

Changing account settings or adding another account.

1. 	Under the Tool menu, select Accounts and click on the Mail tab.  A list of your accounts will be shown.

2. 	To change settings, select the account and click on Properties.

3. 	To add an account, click on the Add button and select Mail.  This will activate the Internet Connection Wizard (see steps 2 - 8 above to setup a new account).

Check the Help files for more information.

Retrieving and Reading New Messages

1. 	Click on the Send and Receive button on the tool bar.

2.	You will be asked to put in your password.

3.	Any new mail will appear in bold type in your Inbox.

4.	To read a message, click once on it.  The message will appear in the display area below.

Creating A New Message

1.	Click on the Compose Message button on the tool bar.  A new message window will appear.

2.	Type an email address in the To field.  Separate multiple addresses with commas.

3.	Press [tab] to advance to the Subject field.  Type in the subject of your message.

4.	Press [tab] to advance to the body of the message.  Type your message.

Sending a Message

Once a message is composed, click the Send button on the toolbar.

Replying to a Message

1.	Select the message you want to reply to.

2.	Click on the Reply to Author button on the toolbar. If you want to reply to all recipients, click on the Reply to All button.

3.	Outlook Express automatically completes the To, Subject, and Body fields using the information from the original message. The original message is preceded by a solid black line to distinguish your text from the text you're replying to.

4.	Remove the parts of the original text you don't need to include and add your own text.

5. 	When you're finished, click on the Send button.

Forwarding a Message

1. 	Select the message you want to forward.

2.	Click on the Forward Message button on the toolbar.

3.	The cursor moves to the To field, where you fill in the address(es) where you want the message to go.

4.	Add your own text.

5. 	When you're finished, click on the Send button.

Deleting a Message

1.	Select the message you want to delete.

2.	Click on the Delete button on the toolbar.

Attaching a Document to a Message

1.	With a compose message window open, click on the paper clip icon on the toolbar.

2.	An Insert Attachment window will appear.  Use this window to navigate to the document you wish to attach.

3.	Select the document to be attached, and click the Attach button.

Receiving An Attached Document

1.	Select the message containing the attached document.

2.	Click on the paper clip icon that appears on the upper right hand corner of the message.  The name of the attached file will appear.  Click on the file name.

3.	An Open Attachment Warning window will appear. You may choose to either open the file or save it to disk.

Creating a Signature

1.	Under the Tools menu, select Stationary, click on the Mail tab, and click on the Signature button.

2.	Make sure there is a check mark in the box next to "Add this signature to all outgoing messages."

3.	Click once on the circle next to Text, and type in your signature in the box provided.

5.	When you are done, click OK.

Changing Your Password

1.	Under the Tool menu, select Accounts and click on the Mail tab.  A list of your accounts will be shown.

2.	Select the account you want to change the password for and click on Properties.

3.	Select the Servers tab and change password in the box provided.

Creating a New Folder to Archive your Messages

1.	Under the File menu, point to Folder, and then click New Folder.

2.	In the Folder name box, type the name.

3.	Select the folder in which you want to create the new folder.

4.	Click OK.

To archive a message, click on the message and drag it into your archive folder.

Creating an Address Book Entry

1.	Under the Tools menu, click on Address Book and click on the New Contact button.

2.	Fill in the contact information on the form (you may click on the various tabs to add additional information).

3.	When you are finished, click OK.

Using your Address Book Entries

1.	From the New Message window, click on the open book icon from the tool bar.  A Select Recipients window will open.

2.	Click once on the name of the person you want to send your message to, and then click on the To: button. (You may also select your cc: or bcc: recipients in this same window.)

3.	When you are finished, click OK.


helplines

Academic and Distributing

Computing Services

Computer HelpLines

Academic and Distributed Computing Services provides both phone-in and walk-in consulting at three campus locations.

Walk in:	East Bank	152 Shepherd Labs	Monday – Friday	8 a.m. – 5 p.m.

West Bank	50 HHHumphrey	Monday – Friday	1 p.m. – 5 p.m.

St. Paul	50 Coffey	Monday – Friday	8 a.m. – 5 p.m.

Phone in:	612-626-4276

Monday – Thursday	8 a.m. – 11 p.m.

Friday	8 a.m. –   5 p.m.

Saturday	12 p.m. – 5 p.m.

Sunday	5 p.m. – 11 p.m.